Answers to Your Pool Questions – Professional Aquatic Services
Have questions about pool maintenance, repairs, or upgrades? You’re in the right place! At Professional Aquatic Services, we’ve gathered answers to the most common questions to help you keep your pool clean, safe, and running smoothly.
NO OBLIGATION POOL RENOVATION QUOTE
Pool Repair | Pool Resurfacing | Pool Renovations
General
1. Are you licensed and insured?
Yes! At Professional Aquatic Services, we carry a $1,000,000 insurance policy, which includes coverage for “Pool Popping.” This phenomenon—where an empty pool can rise out of the ground due to hydrostatic pressure—is not covered by homeowner’s insurance. Rest assured that we have you covered during every stage of your project.
2. What sets Professional Aquatic Services apart from other contractors?
- Comprehensive Planning: During our initial consultation, we conduct a 45-point checklist to ensure every aspect of your project is addressed.
- Meticulous Preparation: Proper preparation ensures new materials bond correctly and last longer. We take the time to do it right.
- Top-Tier Workforce: We work with only the most skilled professionals, whether in-house employees or subcontractors who specialize in their fields.
This commitment to quality ensures that you will get the highest-level product and service for a fair price. - Exceptional Communication: Through our in-house project management software, email, and text updates, you’ll stay informed throughout the process.
- Ongoing Oversight: A supervisor will visit the site regularly to ensure all work meets the highest standards.
- Customer Satisfaction: Our high Google review ratings are a testament to our dedication to excellence.
3. Do you have a referral program?
Yes, we do! Our referral program rewards you for recommending Professional Aquatic Services to friends, family, or neighbors. When your referral results in a completed project, you’ll receive a special thank-you from us. It’s our way of showing appreciation for spreading the word about our services!
4. Do you have customer reviews or references?
Our stellar reputation speaks for itself! We are proud to have one of the highest customer satisfaction ratings in the area. Visit our Google reviews to hear directly from our satisfied customers about their experiences with our team and our quality of service.
5. Are you a warranty station for the products you sell?
Yes, we are an authorized warranty station for the top three pool equipment manufacturers: Jandy, Pentair, and Hayward. If you experience any issues with equipment installed by us, our in-house technicians will handle everything, saving you the hassle of involving a third party. We can also install other equipment brands that you specifically desire besides Pentair, Hayward, and Jandy.
Pool Resurfacing & Renovations
1. What experience does Professional Aquatic Services have in pool renovations?
Professional Aquatic Services brings over 40 years of expertise in the pool industry, with a deep understanding of every aspect of pool construction and renovation. Our team includes three additional members with a combined 60+ years of experience, ensuring your renovation project is managed with unmatched skill and care. With us, you can feel confident you’ve made the right choice!
2. How long will the project take, and when can you start?
- The duration of your project depends on its scope:
- Interior Only: Approximately 1 week
- Interior and Tile: Approximately 2 weeks
- Interior, Tile, and Deck: Approximately 3–4 weeks
We typically begin projects 1–2 weeks after estimate approval. For projects involving a paver deck, the start date depends on paver availability, which usually takes 2–4 weeks to arrive.
3. Do you have photos of past projects?
Absolutely! We invite you to visit our website at https://professionalaquaticservices.com/before-and-after/ to view a portfolio of completed projects. We would be honored to showcase your pool there in the future!
4. What do you do with the slurry?
When the new finish has been installed, we water-wash it to remove the excess cream and begin to expose the aggregate underneath. Where some companies will dig a hole in the yard to bury it, we use either a slurry box or bag. We return the next day after the material has hardened to remove. It’s an extra step but we feel it better for your property and the environment.
5. What should I know about pool resurfacing pricing?
At Professional Aquatic Services, we believe in providing exceptional quality and value. While our pricing may be slightly higher than some competitors, it reflects our commitment to using the best materials, employing the most skilled professionals, and ensuring meticulous attention to detail.
In the pool industry, price often correlates with quality and longevity. By choosing us, you’re investing in a pool renovation that is built to last and supported by outstanding customer service. Cutting corners to save money upfront can lead to costly repairs or replacements down the line. With us, you gain peace of mind knowing your project is done right the first time.
6. What is the best material for pool resurfacing?
The optimal material depends on your preferences and budget. We offer durable quartz and pebble finishes. Quartz finishes enhance durability and aesthetics, with lifespans exceeding 10 years. Pebble finishes provide improved durability and aesthetics, with lifespans exceeding 15 years.
7. How often should a pool be resurfaced?
Typical pools in Central Florida need pool resurfacing every 12-15 years. Neglecting resurfacing can lead to surface degradation, including peeling, cracking, and rough textures. Over time, this deterioration can cause leaks, and increased maintenance costs. Resurfacing helps maintain the pool's integrity and appearance.
8. When can I use the swimming pool after the pool resurfacing?
Typically, you can use your pool about 5-7 days after resurfacing. This allows the new surface to cure correctly. However, the exact timeframe depends on the resurfacing material used and environmental conditions.
9. What is the difference between pool resurfacing and replastering?
Replastering involves removing the existing plaster layer and applying a new one, primarily for concrete or gunite pools. Pool resurfacing is a broader term encompassing various methods of renewing a pool's surface, including plastering, tiling, or applying aggregate finishes.
10. Should tiles be replaced when resurfacing a pool?
Not necessarily. If the existing tiles are in good condition and adhere well, they can remain. However, if tiles are damaged or outdated, replacing them during resurfacing is advisable to ensure a cohesive and fresh appearance.
11. Does resurfacing a pool fix leaks?
Resurfacing can address minor surface leaks caused by cracks or imperfections in the pool's finish. However, leaks from structural issues or plumbing may require additional repairs beyond resurfacing.
12. Do you offer pool decking options?
Yes, we offer brick or travertine pavers to elevate your pool deck. Many clients choose to update their pool deck at the same time as pool resurfacing. New pool decking can enhance aesthetics and functionality. It offers space for lounging, and can greatly impact the total feel of your pool area.
Pool Automation Systems
1. How much does it cost to automate a pool?
The cost varies depending on the features and complexity of the system installed. Consulting with a pool professional can provide a tailored estimate based on your needs.
2. Can I add pool automation to an existing pool?
Yes, automation systems can be retrofitted to most existing pools, allowing control over equipment like pumps, heaters, and lights. Consulting with a pool professional can help determine the best options for your setup.
3. How does pool automation work?
Pool automation connects your pool's equipment to a central control unit, enabling remote management via smartphone apps or control panels. This setup allows for scheduling and real-time adjustments to various pool functions.
4. What benefits will I get if I automate my pool?
Automation offers convenience through remote control, enhances energy efficiency by optimizing equipment operation, and maintains consistent water quality with automated chemical management.
5. Is there a required size for automation that is worth it for my pool?
Pool automation can be beneficial regardless of pool size, offering advantages like convenience and energy savings for small and large pools.
Pool Lighting
1. What is pool lighting?
Pool lighting refers to installing lights in and around a swimming pool to enhance visibility, safety, and aesthetics during evening and nighttime use.
2. What types of lights are used for pools?
Common types of pool lights include:
LED Lights: Energy-efficient, long-lasting, and available in various colors.
Halogen Lights: Brighter but consume more energy and have a shorter lifespan.
Fiber Optic Lights: These offer diverse color options, with the light source housed away from the pool, though they may be less bright.
3. Are there any lighting requirements for a pool?
Lighting requirements vary based on local regulations and pool design. Generally, adequate illumination is necessary for safety, ensuring all areas of the pool and its surroundings are visible to prevent accidents. It's best to refer to local building codes and a pool professional to determine specific requirements.
4. Are LED lights for pool safe?
Yes, LED pool lights are generally safe. They stay cool during operation, and are designed to be energy-efficient. To ensure safety and avoid electrical issues, proper installation and regular maintenance are key.
5. How long do pool lights last?
The lifespan of pool lights depends on the type:
LED Lights: Approximately 25,000 to 50,000 hours, equating to up to 10 years of regular use.
Halogen Lights: Around 2,000 to 4,000 hours.
Incandescent Lights: About 1,000 hours.
LED lights, while having a higher upfront cost, offer longer lifespans and greater energy efficiency compared to halogen and incandescent options.
Pool Salt Water Systems
1. What is a saltwater pool system?
A saltwater pool system uses a salt chlorine generator to convert dissolved salt into chlorine, sanitizing the pool without traditional chlorine additives.
2. How will I know if I need this saltwater pool system?
Consider a saltwater system if you prefer gentler water on your skin and eyes, desire lower maintenance, and want to avoid handling traditional chlorine products.
3. How many hours should I run a saltwater pool system daily?
It's recommended that the pool pump and saltwater generator be run for at least 8 hours daily to ensure proper circulation and adequate chlorine production.
4. Do saltwater pools require high maintenance?
Pools with salt water system generally require less maintenance than traditional chlorine pools. Regular tasks include monitoring salt levels, balancing water chemistry, and periodically cleaning the salt cell to prevent calcium buildup.
Pool Pump Repair
1. Up to what extent can a pool pump be repaired?
Pool pumps can often be repaired when issues involve the motor, impeller, seals, or electrical components. However, extensive damage, such as a cracked housing or severe corrosion, may necessitate a full replacement. Consulting a pool expert can help determine the best course of action.
2. How can I make my pool pump last longer?
Regular upkeep is key to extending your pool pump's lifespan. This includes ensuring consistent water flow to prevent the pump from running dry, that damage seals and components.
Additionally, keeping the filtration system clean reduces strain on the pump. Monitoring for leaks and unusual noises can help identify issues early, allowing for timely repairs. Some experts recommend running the pump for at least eight hours daily to maintain optimal water circulation and reduce wear.
3. How do I clean pool pump parts?
To clean pool pump parts:
- Turn off the power: Ensure the pump is disconnected from the power source.
- Remove debris: Open the pump strainer lid and clear out leaves, hair, and other debris from the basket.
- Clean the impeller: If water flow is reduced, the impeller may be clogged. Consult your pump's manual for instructions on accessing and cleaning the impeller.
- Inspect seals and O-rings: Clean and lubricate seals and O-rings to prevent leaks and make sure a tight fit.
Regular cleaning helps maintain efficiency and prolongs the pump's life.
4. What causes a pool pump to stop working?
Common causes for a pool pump to stop working include:
- Electrical issues: Tripped breakers, blown fuses, or faulty wiring can disrupt power supply.
- Overheating: Running the pump without sufficient water can cause overheating and damage.
- Clogged impeller or filter: Debris buildup can impede water flow, straining the pump.
- Worn-out motor bearings: Age and lack of lubrication can lead to motor failure.
5. Do pool pumps need servicing?
Yes, regular servicing is essential to ensure optimal performance and longevity of your pool pump. Routine maintenance tasks include:
- Monitoring water flow: Ensuring consistent water flow prevents the pump from to run dry, which can damage seals and components.
- Cleaning filters and baskets: Keeping the filtration system clean reduces strain on the pump.
- Inspecting for leaks and unusual noises: Early detection of issues allows for timely repairs.
Pool Heater Repair
1. What causes my pool heater to stop functioning?
Common causes include:
- Clogged or Dirty Filter: Restricts water flow, causing the heater to shut off.
- Faulty Safety Switch or Gas Valve: Malfunctions can prevent the heater from igniting.
- Thermostat Issues: Incorrect settings or faulty thermostats can hinder operation.
- Pilot Light Problems: Issues with the pilot light can stop gas heaters from functioning.
- Electrical Issues: Damaged wiring or power supply problems can disrupt heater operation.
2. What issues of the pool heater can be subject to repair?
Repairable issues include:
- Malfunctioning Thermostats: These can often be recalibrated or replaced.
- Ignition Problems: Such as faulty pilot lights or igniters.
- Clogged Filters or Burners: Cleaning can restore functionality.
- Worn-out Seals or Gaskets: Replacing these can fix leaks.
However, severe issues like a corroded heat exchanger may require replacement.
3. Why is my pool heater not flowing water?
Possible reasons include:
- Clogged or Dirty Filter: Restricts water flow.
- Closed or Partially Closed Valves: Obstructs water passage.
- Pump Issues: A malfunctioning pump can impede water circulation.
- Air Lock in the System: Air trapped in the lines can block water flow.
Regular inspection and cleaning can help prevent these issues.
New Pool Equipment and Installation
1. Which brands of pool equipment do you carry?
We are authorized dealers for Jandy and Pentair pool equipment manufacturers. That means we can install and complete warranty repairs on for these brands.
2. Are variable speed pumps more efficient?
Absolutely! Variable speed pumps are significantly more energy efficient that single speed pumps because they allow you to adjust the pumps’ speed based on the task. This leads to lover electricity bills and quicker return on investment. Variable speed pumps, or VSPs, may also be eligible for rebates from your power company that can help offset the cost.
3. What equipment do you need when first setting up a pool?
For initial pool setup, essential equipment includes:
- Pump and Filtration System: Circulates and cleans the water.
- Water Test Kit: Monitors chemical levels to maintain water balance.
- Sanitizers and Chemicals: Keep the water safe and free from harmful organisms.
- Cleaning Tools: Telescopic pole, skimmer net, pool brush, vacuum head, and hose for debris removal and surface cleaning.
4. Where should pool equipment be placed?
Pool equipment should be installed on a stable, level surface close to the pool to minimize pipe lengths and reduce resistance. It's advisable to place equipment in a sheltered area to protect it from weather elements, ensuring adequate ventilation for components like heaters and pumps.
5. What is the life expectancy of a pool heater and pool pump?
- Pool Heater: Gas heaters typically last 5 to 10 years, while heat pump heaters can get up to 10 to 20 years with correct maintenance.
- Pool Pump: Generally, pool pumps can last for about 8 to 12 years, still depending on usage and upkeep.
